In your bank app, ensure you select PayNow / FAST transfer. Enter our bank account details as shown to you at the top-up confirmation page. The funds will be transferred to your eWallet quickly when all the instructions are followed correctly.
Note: You MUST enter the top-up code “EWTOPUPxxxxxxx” in the Reference field in your bank app. Failure to do so may result in delays to your funds being credited to your wallet.
5. Auto Top-ups
For your convenience, you can also save your credit or debit card for automatic top-ups whenever your wallet balance falls below a certain amount or when you are performing a Buy Now transaction amount that exceeds your balance.
Note that Moolahgo will never save your raw card details in our servers. Your card details go through an encryption process known as tokenization which are then stored by a PCI-DSS Level 1 Card Processing company in Singapore. PCI-DSS Level 1 is the highest level of certification in the cards industry.
Auto top-ups by cards are subjected to convenience fees according to Point 2.
Note: If you use other forms of bank transfers (e.g from bank ATM), do not worry, your funds will still reach us. However, the system would need more time to try to match your funds resulting delays in your wallet being credited.