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Personal > 02. Login & Account Issues

Error message “Your security token on this device is invalid / has expired. You would need to re-login with your mobile number to generate a fresh token.”

When you login to your moolahPAY account, a security token is saved in your device. If you do not login to your account for a prolonged period of time or if you login from another device, the current token will be invalidated.

To solve this problem, just select “SWITCH ACCOUNT” and re-login again on the device of your choice. Note that the SMS OTP will always be sent to the mobile number registered with the account.

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